frequently asked questions on Help'n'Trade application

Nothing.

Currently we are in a learning phase and therefore need feedback more than money. Please let us know how can we improve our application, it will help us greatly. Use any social media channel or drop us a message. We’ll greatly appreciate it!

Yes.

Among private users its perfectly fine to teach your neighbor Spanish in exchange for pet sitting. 
However, businesses by law are required to accept money only. Otherwise it could create an unfair competition. Therefore, on our application we distinguish private and business users.

We have a list of illicit activities on our application.

In a case someone creates a trade which is illicit or against our policies, we’ll step in. Creating such trades may lead to users life ban from the app. The list of illicit activities can be accessed here

Smart design, processes and IT infastructure.

For example, we do not display the precise address where the trade takes place until both involved users confirm their participation. Beforehand, it is an anonymized location. Also we do not display users full name. Only first name and the initial letter of the second name. If you’d like to learn more about our data privacy standards, you can read our privacy policies here or just ask us. 

Because freedom is your essential right.

It is our core believe that you should always have a choice. What choices are we talking about? Whether you want a professional service or you’d like to ask you neighbor. Whether you’d like to earn your living with an employment or try your chances with your own skills as an entrepreneur. Whether you want to become part of local community or live anonymously. With our application, you have a freedom to choose.

Three words: environment, economy, community.

For example, your painter doesn’t have to travel across the whole country to paint your room. Therefore she/he spends less time on the route, creating less emissions overall. Less travel means also more time to deliver high quality work. Additionally, spending time with neighbors increases the feeling of belonging and integration in society. Also, it decreases social gaps, which is really needed these days. Furthermore, arguably, there is nothing better for economy than people engaging in entrepreneurship. 

Categories can help yet are restrictive. 

Certain services are easy to categorize, some less so. Imagine you want to ask someone to walk your dog while you are busy. How would you categorize it? We want to come up with a solution where categories are redundant. We are still working on it and it may take a while before we have a clean solution. Therefore, we’d like to ask you to be patient and curious enough to explore your neighborhood without the filtering option on categories. Who knows, maybe you’ll find it more engaging than expected.

Frequently Asked Questions

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learn about our application

Are you looking for more frequently asked questions, or simply more information about Help’n’Trade? You can either:

A) Connect with us via social media and drop us a question directly there, or

B) Use the “ask us” section to write us any question you have, or

C) Download our guide and learn about the application hands on!

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Privacy notice:

We keep your data private. Read our privacy policies.