Last Updated: January 15th, 2020
TABLE OF CONTENTS:
Thank you for using Help’n’Trade! Your trust is important to us and we’re committed to protecting the privacy and security of your personal information worldwide. The information that’s shared with us helps us to provide a great experience with Help’n’Trade website and the web application.
The cookies policy page describes what information our cookies gather. How we use them and why we sometimes need to store these. We also share with you, how you can prevent these from being stored. However, this may downgrade or ‘break’ certain elements of the sites functionality.
2. What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies.
4. Disabling Cookies
You can prevent setting of cookies by adjusting the settings on your browser. See your browser’ help for how to do this. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site.
You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.
5. The Cookies We Set
5.1. Optional Service Cookies (webapplication https:// helpntrade.com only)
When you first land on our application: https://helpntrade.com, you will see a banner informing you about us using cookies. If you decide to click on “ok”, which is optional, you are giving us your consent. We store the information and date of your consent.
When you first land on our application: https://helpntrade.com, you are asked about your preferred language of use. Which ever language you select, we store this information in your browser to translate the application for you accordingly. Furthermore, the same cookie is used do define your default language when you log in. Once logged in, you can change your language preference in your settings. This will edit the information in the stored cookie as well. Whenever you visit out application again we check whether we find the language preference cookie in your browser. If not, we give you the option to select your preferred language again.
When you log in into our application: https://helpntrade.com you first need to agree with our terms of service and privacy policies. The policies cookie stores your consent at the moment you log in. Therefore, you do not have to go through those additional steps again, next time you use our application.
When you access our application https://helpntrade.com you are requested by the application to access your location. This enables the trading map to center to your approximate location (not precise location!). If you however do not turn on your location, the lastCoordinates cookie will store the last position you viewed. Therefore, you do not have to go through those additional steps again, next time you use our application. Your view will be on a location you had it last centered on.
This sums up our cookies policy on “optional service cookies”.
5.2. Required Service Cookies (webapplication https:// helpntrade.com only)
jwt cookie is a type of a cookie, which you can not access, nor is it visible to you. However, it is essential for the functionality of the application, as it allows the authenticated user to use our application.
io cookie is a type of a cookie, which you can not access, nor is it visible to you. However, it is essential for the functionality of the application, as it enables authenticated user to receive notifications and messages.
This sums up our cookies policy on “required service cookies”.
5.3. Tracking and Analytics Cookies (web application https://helpntrade.com and web site https://helpandtrade.com)
We use Google Analytics which is one of the most widespread analytics solution on the web. It helps us understand how you use our website and our web application. Also, it shows us ways that we can improve your experience. We use website analytics so we understand hidden failures. Especially, those which made you leave our site, but you did not confront us about. Furthermore, we want to continue producing engaging content and so need to learn what works and what not.
The analytics cookies are enabled only once you give us your consent. Clicking on “OK” in the cookie banner will enable the cookie. You can of course delete them in your user settings. Also, they are deleted automatically according to your web browser settings. For example, when you close the window or when you close the browser, etc.
This sums up our cookies policy on “tracking and analytics cookies”.
6. More Information
Hopefully our cookies policy document clarifies things for you and as was previously mentioned… If there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our web application.
If you are still looking for more information, please contact us through one of your preferred social media channels. Also, you can drop us an e-mail on: firstname.lastname@example.org